Shipping Policy

At GreekClaus, we are committed to ensuring that your orders are processed, produced, and delivered with the utmost care and attention. To provide you with a seamless shopping experience, we have outlined our shipping policy below. Please read this policy carefully before placing an order.

Order Processing Time:

  • Regular Season: During non-holiday periods, we strive to process and ship your orders within 2-5 business days.

  • Holiday Season: Please allow 5-10 business days for order processing and shipping during the holiday season due to an influx of orders. We appreciate your understanding during this busy time.

Shipping Costs: Shipping costs are calculated based on the destination, shipping method, and the weight of your order. The exact shipping cost for your order will be displayed at checkout before you complete your purchase.

All orders within the United States of America ship free. 

All other countries fees apply at checkout. 

Delivery Times: Delivery times may vary depending on your location, shipping method, and the specific product(s) you've ordered. While we make every effort to meet estimated delivery times, please note that we cannot guarantee delivery dates. GreekClaus is not responsible for delays caused by the shipping carrier or other factors beyond our control.

International Shipping: We are pleased to offer international shipping to select countries. Please note that additional fees, taxes, and customs duties may apply to international orders. These charges are the responsibility of the recipient. Be sure to check your local customs regulations and fees before placing an international order.

Multiple Shipments: In some cases, your order may be split into multiple shipments if it includes items that are processed at different locations or have varying shipping times. You will be provided with separate tracking information for each shipment.

Lost or Damaged Items: If your order is lost or arrives damaged, please contact our customer support team via our contact us page within 15 days of the delivery date, and we will work to resolve the issue promptly.

 

Thank you for choosing GreekClaus for your holiday shopping needs. We appreciate your trust in us, and we look forward to serving you with the best Greek-inspired products.

Please note that this shipping policy is subject to change. It is your responsibility to review this policy periodically for any updates or modifications.